At Crown Coins Casino, player well-being comes first. We’re a free-to-play social sweepstakes casino, not a real-money gambling site, and play uses virtual coins: Crown Coins (CC) for entertainment and Sweeps Coins (SC) that may be redeemed for prizes once the required play conditions are met.
Even with social casino play, it’s still important to keep things balanced. Honestly, gaming should feel fun, relaxed, and under your control. That’s why we encourage players to use account tools, take breaks when needed, and reach out for help if play starts to feel stressful.
Coin Package Spending Limits
Crown Coins Casino does not accept real-money gambling deposits. If you choose to buy optional coin packages, you can manage your spending by setting limits such as:
- Daily coin package purchase limit
- Weekly coin package purchase limit
- Monthly coin package purchase limit
These limits can help you avoid spending more than you planned on optional coin packages. You can review or adjust your limits through your account settings, subject to any account rules that apply.
Time-Outs
If you feel like you need space from social casino play, you can take a temporary cool-off period:
- 24 hours
- 7 days
- 14 days
During this time, access to your account and marketing communications will be blocked. It’s a simple way to step back, reset, and focus on other parts of life without extra distractions.
Self-Exclusion
If you need a longer break, self-exclusion options are available:
- 1 month
- 3 months
- 6 months
- 12 months
Your account access will be blocked for the period you choose. Once that time has passed, you may be able to reactivate your account in line with Crown Coins Casino’s account rules.
Account Closure
If social casino play no longer feels enjoyable, or if you’re feeling overwhelmed, please contact us directly at support@canada-crown-coinscasino.co to request permanent account closure. Our team is here to help you make that choice without pressure.
Recognising Problem Gambling
Although Crown Coins Casino is a sweepstakes social casino and not a real-money gambling site, it’s still worth paying attention to your habits. Warning signs may include:
- Spending more money or time on play than originally planned
- Playing to recover previous losses or chasing prize outcomes
- Borrowing money to buy optional coin packages
- Hiding gaming behaviour from friends or family
- Feeling anxious, stressed, or irritable when not playing
If these behaviours become persistent, we strongly encourage you to seek professional assistance. It’s actually better to ask for help early than to wait until things feel harder to manage.
Support Resources
Confidential help is available across Canada through recognised support services:
- ConnexOntario: 1-866-531-2600 / https://www.connexontario.ca
- Responsible Gambling Council: https://www.responsiblegambling.org
- Gambling Support BC: 1-888-795-6111 / https://www.gamblingsupportbc.ca
These resources offer guidance for people dealing with gambling-related concerns, as well as practical information on safer play habits and support options.
Age Restriction
Our services are available only to persons aged 18 years and over. We use verification measures to help prevent underage registration and play. Parents and guardians are encouraged to use parental control tools to restrict access to social casino and sweepstakes gaming websites.
Remember, Crown Coins Casino should be treated as entertainment — not as a source of income. If playing stops being fun, or if it starts to feel kind of difficult to control, please reach out for help.